FAQ.

Established in 1997, Putnam Accessory Group is a premier, all-inclusive vertical company specializing in accessory design, product development, merchandising, manufacturing, and global logistics. We provide an end-to-end, “white-glove” service for private label and branded fashion across the fashion, sport, lifestyle, and outdoor industries.

While we have produced over 50 million hats, our premium accessory manufacturing extends far beyond headwear. Our specialties include:

• Headwear: Hats, caps, knits, and beanies.
• Soft Goods: Socks, scarves, gloves, and belts.
• Bags & Small Goods: Wallets, fashion bags, and technical bags.

We partner with a diverse range of industries, including Resort & Destination, Fashion Retail, Outdoor & Performance, Streetwear, Music & Entertainment, and Fitness & Team Sports.

We specialize in fully custom designs. Our expert in-house design and merchandising team works side-by-side with you to bring your unique vision to life, ensuring your products stay ahead of market trends.

Yes. PAG encompasses three main divisions: Private Label, Retail Development, and Licensing. We are fully equipped to handle everything from custom interior taping and branding tags to custom hardware and specialized packaging.

We pride ourselves on speed-to-market and “quick strike” capabilities. Our finely tuned development process allows our manufacturing lead times to be as short as 45 days once the final artwork and prototype are approved.

We obsess over every detail. From the initial sampling phase to the final factory output, our experienced, world-class quality control teams conduct rigorous inspections to ensure all products meet the highest industry standards.

PAG is a global organization. Our worldwide corporate headquarters is located in Los Angeles, California, with a showroom and sales office in Boulder, Colorado. To support seamless international production, we have full-service Asia teams stationed in Shanghai, Vietnam, and Bangladesh.

Yes. We produce exclusively in vetted, compliance-audited factories across our Shanghai, Vietnam, and Bangladesh networks. Each facility is held to strict quality and social-compliance standards, and our on-the-ground Asia teams oversee production at every stage.

Yes. Our comprehensive logistics infrastructure manages the entire supply chain. From the moment your prototype is finalized to the arrival at its final destination, our team handles all documentation, customs clearance, and freight forwarding for timely delivery anywhere in the world.

Yes. We offer recycled and organic-fiber programs — including recycled polyester, organic cotton, and responsibly sourced yarns — so you can build accessories that meet your brand’s sustainability goals. Ask our team about the right options for your specific program.

Our standard minimum order quantity (MOQ) for our Decorated Blanks program is 250 pieces per design. This allows boutique brands, corporate teams, and quick-strike lifestyle lines to access our premium blanks without deep inventory commitments.

To maintain our production quality standards and efficient machine setups, 250 pieces is our absolute minimum for localized production. If you have an enterprise-level, multi-SKU project with specialized constraints, please contact our team to discuss alternative pathways.

Yes, as long as the artwork layout, patch/embroidery dimensions, and thread colors remain identical across both styles. For instance, you can split your 250-piece minimum into 130 black trucker caps and 120 navy snapbacks using the exact same design logo.

Our rapid-delivery program typically turns around domestic decoration within 45 business days following final digital mockup approval and payment clearance. Heavy customization or custom overseas production timelines vary by project scale.

We offer full digital tech packs and mockups for every order prior to production. If physical pre-production samples are explicitly required for your brand sign-off, a non-refundable sampling fee will apply, which is credited back to your balance upon bulk order confirmation.

Don’t worry! Putnam features a world-class in-house creative division. Whether you need an existing logo optimized for structured embroidery or need help designing a custom graphic completely from scratch, our design team is available to assist.

To ensure razor-sharp clarity, we prefer vector file formats such as .AI, .EPS, or print-ready PDF. All text within your artwork must be converted to outlines. If you are submitting raster files (.PNG or .JPG), they must be rendered at a minimum resolution of 300 DPI at actual print scale.

For our Decorated Blanks program, structural elements like panels, eyelets, brims, and closure straps are pre-set and ready for fast decoration. If you wish to build a silhouette from scratch with completely custom fabric, unique straps, or branded interior taping, please explore our Start-to-Finish Private Label Program.

Our state-of-the-art embroidery machinery accommodates up to 12 distinct thread colors per individual design layout. This wide palette capacity gives you extreme creative flexibility for rendering multi-tonal badges, complex crests, and colorful illustrations.

While Decorated Blanks applies your branding onto pre-made inventory, our Start-to-Finish Private Label Program builds premium accessories completely from scratch. This grants you total control over sourcing technical fabrics, Pantone color dyeing, custom closures, custom interior taping, woven labels, and custom hardware accessories.

Leveraging our streamlined manufacturing facilities across Shanghai, Vietnam, and Bangladesh alongside our LA headquarters, we deliver exceptionally fast market execution. Fully custom production runs typically take as short as 45 days following your final prototype approval.

Getting started is simple! Navigate to our Contact Us page to fill out a project inquiry, or reach out directly to our sales team to discuss your ideas, requested volume, and timeline. We are nimble, flexible, and ready to meet the needs of today’s discerning brands.